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Riding the elephant: The Discipline of Change

10/21/2013

2 Comments

 
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It's not about what we want to do, it's all about why we want to do it. That's a powerful message, and one that I, along with other Heads and their Boards, sometimes forget when we get caught up in our latest project or initiative. A number of us were reminded of this fact on Saturday as we listened to a seemingly disparate group of speakers who, in their combination, gave us a not so gentle reminder of how real, lasting change takes place. Simon Whitfield, Canadian triathlete and two-time Olympic medalist (Gold in Sydney; Silver in Beijing), told us that for him, focusing on outcomes was not enough. Without a dream, and the passionate pursuit of it, you would not be able to dig down to find that final drive to the finish. He was followed by Ken Steele (Academica.ca), armed with more  data than Stats Canada (probably more dependable these days too!), who shared his view of the digital future and how it was already transforming the post-secondary environment. We saw virtual universities, flipped lecture halls, and the trends in rising education costs that were going to force a wholesale rethinking of the traditional teaching and learning model before we have all priced ourselves out of the market. The capstone on this trifecta was an interactive session with Andy Hargreaves via Skype from London, England. As always, he entertained and captivated the audience with his insights on the nature of improvement versus innovation. After Ken Steele's clear message that education was changing and that we better hurry up and change with it, Andy asked us to put the brakes on - not to stop change, but to engage it - to innovate in a disciplined way. And that, is where Heads and Boards come in. 

Most schools are characterized by lighthouses of innovation. One teacher emerges with a new and innovative approach to teaching and learning and her or his ideas ripple out from their classroom slowly dissipating and losing energy the farther down the hall they travel. These lighthouse programmes are great for marketing, but they don't represent disciplined change. Typically, this level of change is not transferable or sustainable and only lasts as long as the teacher driving it is at the school. In actual fact, in this way schools are quite different from business and industry. You see, we don't expect change to come from the bottom, no matter how we admire individually innovative teachers, change in schools is not a "grassroots" movement. We need to have it "imposed" from the top. Over the years, I have led reviews of most of the major independent schools in Canada. The ones that really sparkled, not from a few shiny baubles of programmes and facilities, but from the existence of a dynamic culture of teaching and learning, were a reflection of a driving vision from the leadership of the school. While reflecting on this process, I happened to read an exchange between authors Bill Eggers and Chip Heath about the topic of organizational change as part of a discussion moderated by Deloitte Research. Now they were talking primarily about government, but I think that we can see the implications for schools. They described the change process as a contest between the rational and the emotional. The rational mind sees the need for change but the emotional side is fearful and wants to keep things as they are. They compared this contest as the equivalent of a human (rational) riding on the back of the emotional (elephant). It wasn't impossible to change the pachyderm's direction, but it wasn't easy either. School culture is a bit like an elephant. Teachers, parents, and often even students are generally resistant to change. School leaders have a choice, they can let the elephant wander where it wants or they can try to change its course. 

Andy Hargreaves made a great case for innovating in a disciplined way but before he did, he said something that brought me back full circle to Simon Whitfield. He said that the leadership in high performing organizations did not improve or innovate in a vacuum. The first step was to inspire the members of the school community to something beyond what they currently think is possible. The key was having a dream that everyone could embrace and aspire to. After that, change was inevitable. This dream, or vision, or whatever you want to call it, is the critical first step to getting the elephant on the same path as you. No matter how much you plan, or cleverly present, or articulate the changes you want to make, unless your school shares the dream with you, the road ahead will be difficult and often lonely.

Exciting change starts with an inspirational dream. As Hargreaves quipped: "Martin Luther King didn't stand up on the steps of the Lincoln Memorial and say to the crowd - 'I have a Strategic Plan'!"

Share the dream, plan together, innovate. Don't get too far ahead of your school - that is the discipline of change.

2 Comments
Mark Brown
10/21/2013 12:48:48 am

I distinctly remember the Head of Culver Military Academy, Mr. John Buxton, welcoming us (the summer faculty) to the Academy.

Culver has a strong culture that cultivates student leaders: "By Example". In ten minutes, John managed to drive home the integral parts of Culver's culture, and in this, share the dream.

He then compared Culver's story, metaphorically, to a large book. This summer, he said, is truly just 4-5 pages, maybe even one small chapter, in a very large book. But, as with any book, these 4-5 pages can change the whole story. Not only that, but we (us lowly faculty) had the chance to write, together with our students, the content of that chapter. "Considering what's come before you, and what new dreams may come next, what is it that you want to write this summer?"

It's never been a wonder, in my mind, that Culver remains at the forefront of character education (and recently completed, during recessionary times, the largest and most successful fundraising campaign in independent school history).

But the dream need not be so romantic - I also recall the head of a young independent boys' school in Toronto starting the year with "we will be the world's leading boys' school". Yet another dream that everyone could buy in to.

When we know and believe in the 'why' of what we're doing the 'how' and 'what' become clear.

Reply
Jim Christopher
10/21/2013 01:26:42 am

Great story Mark. We all too often skip the step that got us excited about an idea and jump right in to pitch the logistics. Sometimes personality can carry the day, but a shared vision is the key to long term dedication towards a desired goal.
Thanks for the comment!

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    Dr. Jim Christopher
    has been working with Boards and Heads on Governance issues for the past 15 years. He is a former Superintendent of Schools, ED of the Canadian Association of Independent Schools and Canadian Educational Standards Institute and is the author of a number of books and articles of education and governance. His latest book, Beyond the Manual: A Realist's Guide to Independent School Governance is available on iTunes or at https://www.smashwords.com/books/view/388729

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